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A recent study showed, that of all the restaurants that failed in that year, 93% were independent operators. In spite of all the rhetoric about “local trade” and “support small business”, the evidence suggests the big guys are crushing the little guys more now than ever before. Why is this? Let’s take a look.
Most people see a menu as an organized selection of tasty dishes. Hopefully, it looks good… sounds good… it’s priced right… it should make your mouth water. Usually, a menu is all of these things. But to have a successful restaurant, you need a whole lot more. First, a perfectly engineered menu is based on three parameters – concept, logistics and market expectations. All three must be carefully analyzed, and in absolute harmony with the menu. Then... There is creativity. Creativity gives you the competitive edge needed to succeed. It sets you apart from others. However, creativity is nothing without standards, systems and policies. It’s the system that enables you to deliver consistent quality goods and services, and to realize long-term profit and growth.
Years ago, the big guys had all the systems in place, but everyone assumed the food was just okay... in some cases not okay. Independent restaurants usually made better quality food and offered a warmer style of service. Unfortunately though, and all these years later, the independent restaurants still do not have strong systems in place. To make matters worse... during the last twenty plus years, corporate brands have evolved in a very significant way. Their food keeps getting better and better. Have you noticed? They cook fresh food now. They have teams of corporate executive chefs working for them. Market analysts are studying every move we make. Billions of dollars are spent each year on advertising and research and development. Do you realize who you are in the ring with? Maybe you could use a bit of help to protect your investment? We are here to level the playing field. We want to fight for you!